Terms & Conditions

1. About Click & Beyond Digital

Click & Beyond Digital LLC (“Click & Beyond Digital,” “we,” “us,” or “our”) is a digital marketing, web development, branding, advertising, and printing services company.

Our services may include:

• Website design and development
• WordPress development and maintenance
• E-commerce design and optimization
• Landing pages and microsites
• Search engine optimization
• Local SEO and business listing optimization
• Google Ads and pay-per-click campaign management
• Social media management and advertising
• Content creation and content marketing
• Logo, graphic design, and brand development
• Printing and promotional products
• Website, SEO, and digital marketing audits
• Marketing consultation and strategy

The specific services provided to each client will be described in the applicable proposal, estimate, invoice, service agreement, or statement of work.

2. Eligibility and Authority

You must be at least 18 years old and legally capable of entering into a binding agreement to use our services.

If you engage us on behalf of a company or organization, you represent that you have authority to accept these Terms & Conditions and approve services on behalf of that company or organization.

3. Proposals and Scope of Work

The scope, deliverables, timeline, pricing, payment schedule, and other project-specific requirements will be defined in a written proposal, estimate, invoice, service agreement, or statement of work.

Any service or deliverable not expressly included in the approved scope may require an additional estimate, fee, timeline, or written change order.

If these Terms & Conditions conflict with a signed service agreement, the signed service agreement will control for that particular engagement.

4. Client Responsibilities

Clients may be required to provide information, content, approvals, credentials, account access, product details, branding materials, or other resources necessary to perform the services.

The client agrees to:

• Provide complete and accurate information.
• Respond to requests and approvals within a reasonable time.
• Provide lawful access to websites, hosting accounts, advertising accounts, analytics platforms, and related systems.
• Maintain appropriate backups of websites, files, databases, and business information.
• Review designs, content, advertisements, proofs, and deliverables before publication or production.
• Ensure submitted content does not infringe third-party rights.
• Comply with laws and platform policies applicable to the client’s business.

Project schedules may be adjusted when required information, access, feedback, payment, or approvals are delayed.

5. Fees, Payments, and Third-Party Costs

Fees and payment schedules will be stated in the applicable proposal, estimate, invoice, or service agreement.

Unless expressly included in writing, our professional service fees do not include:

• Advertising spend
• Domain registration
• Website hosting
• Premium themes, plugins, software, or licenses
• Stock images, fonts, music, or licensed assets
• Email, CRM, analytics, or call-tracking platforms
• Shipping, taxes, or production expenses
• Platform, carrier, or telecommunications fees

Clients are responsible for applicable third-party charges, advertising budgets, taxes, and platform fees unless the approved agreement expressly states otherwise.

Late or incomplete payments may result in delayed delivery, suspension of services, withholding of deliverables, or termination of the engagement.

6. Advertising Budgets and Platform Charges

Advertising spend paid to Google, Meta, Microsoft, or other advertising platforms is separate from our management fees unless expressly stated otherwise.

Advertising platforms may charge the client directly. The client is responsible for maintaining a valid payment method and sufficient funding for active campaigns.

We are not responsible for interruptions caused by payment failures, account restrictions, platform outages, policy reviews, suspensions, or decisions made by third-party platforms.

7. Project Timelines and Delivery

Completion dates and launch estimates depend on timely cooperation, payment, access, content, approvals, and feedback from the client.

Unless expressly guaranteed in a signed agreement, timelines are reasonable estimates and may be adjusted because of:

• Changes in project scope
• Delayed client responses or approvals
• Technical problems outside our reasonable control
• Third-party platform reviews or restrictions
• Hosting, domain, software, or provider outages
• Events beyond our reasonable control

8. Revisions and Change Requests

The number of revisions included in a project will be identified in the applicable proposal or service agreement.

Requests that materially change an approved design, strategy, functionality, campaign, or project scope may be considered additional work and may require additional fees and time.

Approval of a design, proof, advertisement, website page, written content, or other deliverable authorizes us to proceed to the next project stage.

9. Websites and Digital Deliverables

The client is responsible for reviewing websites and digital deliverables before final approval or launch.

Following launch or delivery, maintenance, security monitoring, backups, updates, content changes, software compatibility, and technical support are included only when stated in an active maintenance or service agreement.

We are not responsible for changes, damage, downtime, security incidents, or compatibility problems caused after delivery by:

• The client or another service provider
• Outdated or modified software
• Third-party themes, plugins, extensions, or integrations
• Hosting or domain providers
• Unauthorized access or compromised credentials
• Failure to maintain backups or security updates

10. Printing and Custom Products

The client is responsible for reviewing and approving all artwork, spelling, contact information, dimensions, colors, quantities, materials, and production proofs before printing or manufacturing begins.

Digital screens and printers may reproduce colors differently. Reasonable variations in color, position, size, material, or finish may occur during production and are not necessarily considered defects.

Custom printed and personalized products generally cannot be canceled, returned, or refunded after production has started, except when required by law or when the finished product materially differs from the approved proof because of a production error.

Shipping and delivery estimates may be affected by carriers, suppliers, weather, inventory, or other circumstances outside our reasonable control.

11. Client Content and Legal Permissions

The client retains ownership of content, trademarks, images, data, and other materials supplied to us.

By providing materials to Click & Beyond Digital, the client grants us permission to use, reproduce, modify, and publish those materials as reasonably necessary to perform the requested services.

The client represents that it owns or has obtained all necessary permissions for the content and materials it provides.

We may refuse to publish or distribute material that we reasonably believe is unlawful, misleading, infringing, harmful, abusive, or inconsistent with third-party platform policies.

12. Intellectual Property

Unless otherwise stated in writing, final custom deliverables created specifically for a client will be transferred or licensed to the client after all related invoices have been paid in full.

Click & Beyond Digital retains ownership of its pre-existing materials, internal tools, processes, templates, systems, methods, code libraries, reusable components, and proprietary technology.

Third-party assets, software, themes, plugins, photographs, fonts, and licensed materials remain subject to their respective license terms.

Drafts, rejected concepts, working files, and unused materials are not included in final deliverables unless expressly stated in the applicable agreement.

13. Portfolio and Promotional Use

Unless prohibited by a written confidentiality agreement or the client requests otherwise in writing, we may identify the client and display completed public-facing work in our portfolio, website, proposals, presentations, social media, or promotional materials.

We will not intentionally disclose confidential information when presenting completed work.

14. Confidentiality

Each party agrees to use reasonable care to protect confidential business information received from the other party.

Confidential information does not include information that is publicly available, independently developed, lawfully obtained from another source, or required to be disclosed by law.

Additional confidentiality obligations may be established in a separate written agreement.

15. Third-Party Platforms and Services

Our services may involve third-party products and platforms, including search engines, social networks, advertising platforms, website hosts, domain registrars, software providers, payment processors, analytics tools, telecommunications providers, and printing suppliers.

These third parties operate under their own terms, policies, algorithms, approval processes, and technical requirements.

We do not control and cannot guarantee the continued availability, pricing, approval, ranking, performance, policies, or functionality of third-party services.

16. Marketing and Performance Disclaimer

Marketing, advertising, SEO, website development, and branding services are intended to improve a client’s digital presence and business opportunities. However, individual results vary.

Unless expressly stated in a signed written agreement, we do not guarantee:

• A specific number of calls, leads, customers, or sales
• A specific search engine position or ranking
• Approval by Google or another advertising platform
• A particular cost per click, cost per lead, or return
• Continuous website or advertising platform availability
• Specific revenue, profit, traffic, or conversion results

Results may be affected by competition, market conditions, budgets, pricing, reputation, customer service, website quality, platform changes, seasonality, and other factors outside our control.

Messaging Terms & Conditions

You agree to receive informational messages, including appointment reminders, account notifications, customer care communications, service updates, and follow-up messages, from Click & Beyond Digital.

Message frequency varies. Message and data rates may apply.

For help, reply HELP or email us at blake@clickandbeyonddigital.com.

You can opt out at any time by replying STOP.

Consent to receive text messages is not a condition of purchasing any product or service.

Mobile carriers are not liable for delayed or undelivered messages.

18. Acceptable Use

You may not use our website, services, systems, or deliverables to:

• Violate an applicable law or regulation
• Infringe intellectual property or privacy rights
• Distribute malware, spam, or deceptive content
• Impersonate another person or business
• Conduct fraud, phishing, or unauthorized data collection
• Interfere with the operation or security of our systems
• Promote unlawful products, services, claims, or activities

We may refuse or discontinue services that we reasonably believe violate these requirements.

19. Cancellation and Termination

Cancellation terms, minimum commitments, notice requirements, and final payment obligations will be established in the applicable proposal or service agreement.

Upon cancellation or termination, the client remains responsible for completed work, approved expenses, third-party charges, work already in progress, and other amounts due through the effective termination date.

We may suspend or terminate services for nonpayment, abusive conduct, unlawful activity, security risks, material breach, or misuse of our services.

20. Refunds

Refund eligibility depends on the service, project stage, work completed, expenses incurred, and terms of the applicable proposal or service agreement.

Fees for completed work, work in progress, advertising spend, third-party services, licenses, domains, hosting, custom printing, and nonrecoverable expenses are generally nonrefundable, except when required by law or agreed in writing.

21. Disclaimer of Warranties

To the maximum extent permitted by law, our website and services are provided on an “as available” basis.

Except for warranties expressly included in a signed written agreement, we disclaim implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these Terms & Conditions excludes warranties or consumer rights that cannot lawfully be excluded.

22. Limitation of Liability

To the maximum extent permitted by law, Click & Beyond Digital will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, revenue, data, business opportunities, or interruption of business.

Our total liability arising from a particular service will not exceed the amount paid to Click & Beyond Digital for the service giving rise to the claim during the six months immediately preceding the event, unless otherwise required by law or established in a signed agreement.

23. Indemnification

To the extent permitted by law, the client agrees to defend, indemnify, and hold Click & Beyond Digital harmless from claims, damages, liabilities, and reasonable costs resulting from:

• Materials or instructions supplied by the client
• The client’s products, services, representations, or conduct
• The client’s violation of law or third-party rights
• Unauthorized or unlawful use of delivered materials
• The client’s material breach of these terms

24. Force Majeure

Neither party will be responsible for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, severe weather, power or internet outages, labor disputes, governmental actions, cyberattacks, supplier failures, platform outages, or telecommunications disruptions.

25. Governing Law

These Terms & Conditions are governed by the laws of the State of Michigan, without regard to conflict-of-law principles.

Subject to applicable law and any separate written agreement, disputes relating to these terms or our services will be handled by the appropriate state or federal courts located in Michigan.

26. Changes to These Terms

We may update these Terms & Conditions to reflect changes in our services, business practices, technology, or legal requirements.

The current version will be posted on this page with its effective date. Continued use of our website after an update constitutes acceptance of the revised terms to the extent permitted by law.

27. Severability and Entire Agreement

If any provision of these Terms & Conditions is found invalid or unenforceable, the remaining provisions will continue in effect.

These Terms & Conditions, together with our Privacy Policy and any applicable proposal, invoice, statement of work, or signed service agreement, constitute the agreement governing the applicable relationship between the client and Click & Beyond Digital.

28. Contact Us

If you have questions about these Terms & Conditions or our services, contact us:

Click & Beyond Digital LLC

4711 Central Ave., Detroit, MI 48210, United States

Email: privacy@clickandbeyonddigital.com

Phone: (313) 809-7757

Website: clickandbeyonddigital.com